Platform/People Ops/Team chat

Out of the group text.

Channels, direct messages and vehicle threads in the same app as inspections and work orders, so decisions stop disappearing.

Team chat with channels, direct messages and a Brake crew conversation linked to a work order

What's in the box

01

Channels and DMs

For crews, shifts, locations or the whole company.
02

Vehicle conversations

Talk about a truck right on its record.
03

Threads

Keep replies tied to the original message.
04

Photos and files

Send a picture of the problem, not a paragraph.
05

Search everything

Find the decision from last March.
06

Context-aware mentions

Tag a vehicle, work order, equipment or service request right in the message.
01 · Context-aware

Chat that knows your operation.

Mention a vehicle, work order, piece of equipment or service request, and a live card drops into the conversation with its status, fault codes and assigned tech.
+#Tag vehicles, equipment, work orders and service requests
+Cards show live status, codes and who it is assigned to
+Open the record in one tap
Field app direct message about a check engine light, with a linked trouble code and a photo of the vanField app Brake crew group chat with an @mention, a thread and a linked work order
02 · Mobile

Built for techs in the field.

DMs, crew groups and threads in the same app techs already use to clock in and inspect. Snap a photo, @mention a teammate and get back to work.
+DMs, groups and channels
+Threads keep replies together
+Photos, files and receipts from the camera
Field app team chat inbox with channels and direct messagesField app thread of replies in the Brake crew chat about a parts delivery
03 · Why not group texts

Better than a group text.

Group texts break down when your crew is on both iPhone and Android and people come and go. Team chat is built for a business, not a family thread.
+Remove someone and they lose access right away
+Edit or unsend a message on any phone
+Channels for crews, shifts and locations
Group textWrangler.ai
Someone leavesStart a new group. They can still text the old one.Remove them. Access ends right away.
iPhone and AndroidSplit threads and blurry photosSame app on every phone
Edit or unsendNot across platformsAnytime, on any phone
ChannelsNone. One group per topic.By crew, shift or location
Message historyOn personal phonesStays with the company
04 · Everywhere

Web, mobile and the side dock.

Chat opens in a panel next to whatever you are working on.
+Unread counts in the nav
+Push notifications
+Bilingual crews welcome
Team chat with channels, direct messages and a Brake crew conversation linked to a work order
Works with

One system.
Start today.

Get a free demoFree onboarding and data migration · 877-383-6343